Elate IT helps the clients in cutting out their hardware, network, application or database support budgets and complexities by providing them the cost-effective support services that include:
Application Support Services
Elate IT offers the expert user assistance in delivering the high-quality application support solutions suiting the client’s needs and budgets and ensuring that applications run successfully and are error free.
This includes applications like Microsoft Exchange; UNIX based mail solutions, customized company applications, ERP and web solution. The activities that are being delivered for these include and are not limited to user management, mailbox administration, and queue management, analysis on mail delivery failures, administration of mail routing, group management for mailing and administration, errors and problems with application their performance enhancing, space management and policies in case of errors or crashes.
Database Support Services
Elate IT offers the cost-effective, quality consulting service for database support in order to assist our clients in maintaining, designing and improving of data management based on high-end technical solutions. This includes databases like Oracle, Progress, DB2, Sybase and SQL server. The activities that are being delivered for these include and are not limited to resource monitoring, database design, database creation and build, database schema management, performance management, space management, S/W upgrades and installation
Networking Support Services (Extended – Windows/Unix/Linux/Novell)
We have the expertise to design the client's network so it will support the applications they need. By devising an evolutionary plan to upgrade, consolidate or improve both the performance and operational cost of the network. Expert user assistance to support the issues pertaining to the Windows, UNIX, Linux or Novell network environment. Elate IT support team has network and system administrators who deal with all queries regarding your network and systems.
Hardware Support Services
Elate IT has its own hardware resource centre, which provides the hardware support service from installations to product retirement for all the client’s hardware support requirements.
- Total lifecycle support for all hardware products
- A range of preventive, diagnostic and repair services
- Provision of hardware with installations and support
